Terms & Conditions

Effective Date: [01/01/2025]

Welcome to UrbanHunk. By accessing or purchasing products from our website (www.urbanhunk.com), you agree to the following Terms & Conditions. Please read them carefully before using our services or purchasing our products.

1. General Information

UrbanHunk is a premium lifestyle and fashion brand specializing in high-quality leather shoes and men’s fashion accessories. These Terms & Conditions apply to all users, including but not limited to browsers, vendors, customers, and merchants.

2. Product Information

  • We strive to provide accurate details and images of our products, especially our leather shoe collections.
  • As leather is a natural material, slight variations in texture, shade, or grain are normal and not considered defects.
  • Product colors may vary slightly due to lighting or screen display settings.

3. Eligibility

You must be at least 18 years old or have legal parental or guardian consent to use this website and place orders.

4. Order Acceptance & Cancellation

  • Orders are subject to acceptance and availability.
  • We reserve the right to refuse or cancel any order at any time for reasons including but not limited to:
    • Product availability
    • Pricing or product description errors
    • Fraudulent or suspicious activity
  • Once confirmed, orders cannot be modified. For changes, please refer to our Return & Exchange Policy.

5. Pricing & Payment

  • All prices are listed in INR and inclusive of applicable taxes unless mentioned otherwise.
  • We accept secure payments through major credit/debit cards, UPI, Net Banking, and COD (selected locations).
  • UrbanHunk reserves the right to change prices without prior notice.

6. Shipping & Delivery

  • Orders are processed within 1–3 business days.
  • Delivery timelines vary based on the shipping address and availability.
  • UrbanHunk is not liable for delays caused by courier companies or unforeseen events.

7. Returns & Refunds

  • We offer a 10-day return window on eligible products. Refer to our Return & Refund Policy for full details.
  • Products must be returned unused, in original packaging with all tags.
  • Refunds are processed within 5–7 working days of approval.

8. Leather Care Guidelines

  • Our premium leather shoes require regular care.
  • Use only recommended leather care products.
  • Avoid exposure to water, direct sunlight, and extreme temperatures.

UrbanHunk is not responsible for wear and tear due to misuse or neglect of care instructions.

9. Warranty

  • Our leather shoes come with a 30-day limited warranty against manufacturing defects.
  • This warranty does not cover damage caused by misuse, accidents, or natural wear and tear.

10. Intellectual Property

All content on this website, including logos, images, product descriptions, and designs, is the intellectual property of UrbanHunk. Unauthorized use or reproduction is strictly prohibited.

11. Limitation of Liability

UrbanHunk will not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or services.

12. Privacy Policy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

13. Governing Law & Jurisdiction

These Terms shall be governed by the laws of India, and any disputes shall be subject to the jurisdiction of courts located in [Bengaluru, Mumbai, Delhi, etc.].

14. Modifications to Terms

UrbanHunk reserves the right to modify these Terms & Conditions at any time. Changes will be posted on the website, and continued use will constitute your acceptance.

15. Contact Information

For any questions related to our Terms & Conditions:

  • 📧 Email: support@urbanhunk.com
  • 📞 Phone: 6383243305
  • 🏢 Address: 9/E, Kanakanagar, Kumarswamylayout, JP Nagar 6th Phase, Bengaluru – 560078

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