At UrbanHunk, we strive to offer a seamless shopping experience by ensuring that your orders are shipped promptly and delivered securely to your doorstep. Please read our shipping and delivery policy to understand how we handle the shipping process for your orders.
Shipping Destinations
UrbanHunk currently ships to various countries across Asia and the USA. We work with trusted shipping partners to ensure your order reaches you in the fastest and safest way possible.
Processing Time
- All orders are processed within 1-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
- In case of any delays due to high order volume or unforeseen circumstances, we will notify you via email.
Shipping Options & Costs
- Standard Shipping: Delivery within 5-10 business days for domestic orders within Asia and 7-12 business days for international orders to the USA. Shipping costs vary based on the destination and order weight.
- Express Shipping: Available for an additional fee. Delivery within 3-5 business days for domestic orders within Asia and 5-7 business days for international orders.
- Free Shipping: We offer free standard shipping on orders above a specified value. The minimum order value for free shipping will be displayed at checkout.
International Shipping
- International shipping typically requires 10-15 business days, depending on the destination. Customs and import duties may apply and are the responsibility of the recipient.
- For faster delivery, you can choose express shipping options at checkout.
Order Tracking
- Once your order is shipped, you will receive an email with a tracking number to monitor the status of your delivery.
- You can track your order using the link provided in the shipping confirmation email or directly on our website’s “Track Order” page.
Delivery Times
- Delivery times may vary depending on your location, shipping method, and any customs clearance processes.
- Please note that delays may occur during peak shopping seasons or due to uncontrollable factors (e.g., weather conditions, public holidays).
Undeliverable Packages
If a package is returned to us due to an incorrect address, failed delivery attempts, or refusal of the package, you will be responsible for any reshipping fees.
Contact Us
For any questions regarding shipping and delivery, please feel free to contact our customer support team at:
- Email: contact@urbanhunk.com
- Phone: 6383243305
Thank you for shopping with UrbanHunk! We are committed to delivering quality products to your doorstep with efficiency and care.